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ECI to Provide Internet Helpdesk Support for Alpine Communications      

As of March 1, 2001, eCi will be providing Alpine Communication's Helpdesk Support Services. This change allows Alpine Communications to respond to customer needs more quickly and conveniently, 24 hours, 7 days a week. eCi's established infrastructure allows them to offer flexibility and cost savings to smaller ISPs like Alpine Communications. Through this partnership, eCi assumes the identity of the Internet Service Provider, so end-users attribute the customer service they receive to the ISP.

 
Internet Help Desk      

There is a wealth of information about rebuilding New Orleans on the Internet. Many bureaucratic procedures are completed faster when performed through the Internet. For those citizens with a computer, Internet access, and the skills to use both, the Internet makes their difficult rebuilding tasks easier.

 
Internet Help Desk Software      

In order for today's businesses and organizations to maintain and improve customer service and optimize help desk staffing levels your Internet help desk software must help you create... an efficient, cost effective, web based customer focused support environment!

 
Roomlinx Unveils New In-Room System; Web Site      

DENVER- Hospitality Internet solution provider Roomlinx Inc. has launched its In-Room Media & Entertainment solution for hotels, resorts, and timeshare properties.

 
COI Chooses Taqua 7000s to Support Growing Voice Services      

Taqua LLC., a supplier of next-generation end-office switching systems and technologies announced today at ITEXPO East 2008, that Ohio-based service provider, Communications Options, Inc. (COI), purchased two Taqua 7000s (T7000) to support its growing voice services in Ohio.

 
EU Official: IP is Personal      

IP addresses, a string of numbers that identify computers on the Internet, should generally be regarded as personal information, according to the head of the European Union's group of data privacy regulators.

 
Customers Derive Greater Business Value From Mainframe Investments      

The role of the mainframe continues to evolve as enterprises become increasingly dependent on scalable, available and secure IT services capable of supporting large-scale database activity and intense transaction loads. At the same time, people with the skills necessary to effectively manage mainframe platforms are becoming more expensive to hire and more difficult to find. IT organizations are therefore under significant pressure to improve the efficiency and effectiveness with which they govern, manage and secure their mainframe environments.

 
Microsoft's Greschler Keynotes SYS-CON's "Virtualization Conference & Expo"      

Server virtualization has caught the attention of many IT professionals for the cost savings and agility afforded via consolidation, business continuity and test/dev. However, Microsoft customers and Microsoft IT have moved beyond the traditional datacenter uses of virtualization and have begun innovating around the desktop and alternate software delivery models. Virtualization will help the industry accelerate the move towards a services-oriented model by enabling a broad set of offerings - from the OS to applications - to be portable and, therefore, available on demand. Greschler will provide examples and best practices of how organizations are leveraging virtualization beyond the datacenter.

 
Scams hit UT e-mail accounts      

The e-mails appeared to be coming from TK Support?and TK Team?requesting the account holder to respond and verify?several key pieces of information such as their e-mail username, password and date of birth,?said John Quigley, Information Technology team leader.

 
New Year Brings In-Room Media & Entertainment System      

DENVER, CO - January 22, 2008 - Roomlinx Inc., a leading provider of wireless and wired Internet solutions to the hospitality industry, announces the official launch today of its In-Room Media & Entertainment solution for hotels, resorts, and timeshare properties. The Roomlinx system gives guests instant access to the most comprehensive group of interactive services ever created for in-room access. An interactive demo of the system can be scheduled via the company's new Web site, also launched today.

 
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