Having a Web-based solution that is easy to install without costly added consultants, customizable for our business environments, automatic e-mail for case management with end users, and affordability, were all requirements that the Web+Center could meet.

Charles Dewar, Systems Administrator See system administrator. at North Hills Hospital, one of many of the family of healthcare facilities owned and operated by HCA, the Healthcare Company (NYSE:HCA), states, "Our department's reputation has gone up a couple of points since implementing Web+Center, primarily because of the automatic email notifications and Web-based status reports. The management reports also help to explain our productivity to management." Memorial Hospital of Gardena, Calif., serving their community since 1952 and part of the HEALTHPLUS+Corporation, uses the Web+Center for both computer network and phone system for two facilities 18 miles from each other. The hospital customized the application to be a network Web site to attract more traffic to it. Don Dewar, PC Support, states that "it allows our users a way to convey their problems without having to hunt down one of the technicians between one of the two hospitals."

Web+Center is a suite of three integrated, Web-based applications providing Help Desk functionality, Customer Self-Help and Business Customer Relationship Management (CRM) applications. The Web+Center's suite of products can easily be used for either external customers and internal IT support operations.

Internet Software Sciences offers FREE (3) Tech versions, which are extremely popular with small IT support groups, while licensed versions for 5 to 25 techs sell from $1,500 to $10,000. Unlimited tech versions are available for $15,000.